About the course
Knowledge institutions such as museums, science centers, art galleries, heritage and cultural sites are uniquely placed to use community engagement to deepen their relevance, strengthen public trust and create meaningful social value. This live online masterclass provides a practical, sector-specific approach to community engagement. You will explore how to understand your communities, identify and remove barriers to participation, design meaningful opportunities for collaboration and ensure that community perspectives inform institutional decisions and practice.
Who This Program is For
Leaders, managers and professionals in museums, science centers, heritage sites, libraries, archives, programming hubs, art galleries, performing arts centers and other knowledge environments involved in community engagement, public programs, learning, visitor experience, partnerships, inclusion, strategy and institutional development.
Learning Outcomes
01 - Understand and map your communities Identify the diverse communities your institution serves, including underrepresented and underserved groups, and understand what matters to them. 02 - Recognize barriers to participation Explore the social, physical, cultural and economic barriers that can limit access, inclusion and belonging, and learn how to address them. 03 - Choose the right approach Select appropriate levels and methods of engagement based on your institutional purpose, community needs and the decisions being shaped. 04 - Design meaningful opportunities Use listening, collaboration and co-creation techniques that give communities a genuine role in institutional work, from programs and exhibitions to policy and planning. 05 - Put engagement into practice Embed community engagement through clear responsibilities, feedback loops and measures of participation, influence and public value.
Masterclass Focus Areas
- Community mapping and understanding - Access, participation and belonging - Outreach versus engagement - Levels of community influence - Listening and co-creation - Partnerships and shared value - Feedback and accountability - Sustaining engagement
Applied Learning
Participants will work through a community engagement scenario relevant to a knowledge institution, identifying priority communities, barriers and relationships, selecting an appropriate level of engagement and considering how community insight can influence institutional decisions and action.
Credential Earned
Participants who meet the masterclass completion requirements will receive a LumaTerra Professional Academy Certificate of Completion in Community Engagement Frameworks for Knowledge Centers. The certificate recognizes completion of four hours of professional learning focused on responsible AI adoption, institutional governance, risk management and practical safeguards. It is a completion credential, rather than a professional licence or externally accredited qualification.
Program Details
LIVE ONLINE MASTERCLASS MONDAY 12 OCTOBER 2026 4 Hours Total Duration 3:00 PM to 7:00 PM Malaysia (UTC+8) 07:00 to 11:00 UTC Delivered in English
Secure your place and be part of a global community of professionals shaping the future of knowledge institutions.
PROGRAM FEE
$210.00